Can I return my order if need be?

All orders are sent with a returns form which explains what to do in case you need to send boots back for exchange or full refund.

  • The boots have to be in the same condition as you received them and properly packed in their original packaging with tags attached.
  • You fill out the returns form, pack it with the boots and mail them to the address given on the form.
  • You are responsible for the cost of postage back to us.
  • We will send an exchange to you free of charge if you are in Australia or New Zealand; postage charges apply to customers in other countries.