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How do I know what size to order?

Most of our footwear is made to USA or European sizing.

USA sizes for Ladies are the same as Australian.

USA sizes for Men are about half a size smaller than Australian;
if you normally wear an Australian men’s 8½ then your USA size will most likely be 9.

Your best guide is your normal Australian shoe size and look in a good pair of dress shoes.
If you are still not sure then a local shoe shop will always be able to size your feet for you.

Please refer to the Size Guide for more information.

As a last resort, if you are still unsure of your size, then please do the following:

  • Put a blank piece of paper on an uncarpeted floor with the short edge against the wall
  • Stand bare foot on the paper with your heel touching the wall
  • Have someone else make a pencil mark on the paper at the end of your longest toe
  • Measure the distance in centimetres between the pencil mark and the edge of the paper that was touching the wall
  • Refer to the Size Chart tab to find the size corresponding to the length of your foot

This has to be done very accurately as there are such small differences between sizes.

The Size Chart has been prepared with the best available information but does not guarantee fit

What do the letters in the size mean?

The letters represent width.

For ladies, we stock B, C, M, W
B and M represent a medium or more narrow width
C and W represent a wider width

For men, we carry D, EE, EEE, EW, W
D represents a more narrow fit
EE, EW and W stand for a wider fit
Occasionally we stock EEE, which is very wide
Just about all our men's footwear is supplied in one of the wider sizes

What if the boots I buy don't fit me?

Please be careful to choose the size you think is right for you.

When trying them on for the first time, do it on a carpet so as not to damage the sole.

It sometimes helps to put a plastic bag over your foot to more easily slide into a new pair of boots.
If they feel comfortable but firm on the foot then that should be OK as the upper will relax.
In case the boots feel uncomfortably tight across the top of your foot, there are products available to help leather stretch.

Don’t worry if there is slippage at the heel as that is normal in a new pair of boots.
As you wear them in and the boots relax to the shape and movement of your feet, that slippage goes away

If the boots feel too wide, then you can look at getting an insole from a good boot repairer or shoe shop.

However, if your toes are touching the end of the shoe or there is too much gap at the heel then you probably need to get a different size. In that case, you will find a returns form with your new boots explaining how to return them for exchange. We will happily send you another pair of a different size of your choosing, as long as the product you return is in the same good condition as you received them, in the original packaging and all inside a large outer envelope for protection.

Where is Western Boot Barn, can I try boots on?
  • Western Boot Barn is 100% online.
  • All orders are shipped from our warehouse in Sydney, Australia.
  • We do not have a place where boots can be tried on before buying.
  • You will find good information about sizing through this website.
  • We do have a simple Returns Policy, in case boots need to be sent back for any reason.
How should I care for my boots?

We recommend Collonil shoe care products, which we stock to match the boots we sell and offered as you go to checkout.

Please look to buy a boot jack to help better take your boots off and save from having to push down on the heel of the boot with your other foot.

If your boots get wet then it is important to not put them in front of a heat source to dry as this will damage the leather.

Buy boots fit for purpose. So, just as you wouldn't drive your Ferrari across a ploughed field, your full leather dress boots should not be used for working in the garden.

Well cared for boots will last for years, providing excellent long term value.

What is your shipping policy?

Orders placed before midday Sydney time are shipped on the same business day, otherwise the following business day.

  • We ship with Australia Post eParcel service and International Express.
  • Our prices include delivery within Australia and New Zealand.
  • Customers in other overseas countries pay a shipping charge which does not cover local duties, fees and taxes charged by country of destination.
  • We do not ship any exotic boots to countries outside Australia.
  • You will be notified when your order has been dispatched from Sydney.
Can I return my order if need be?

All orders are sent with a returns form which explains what to do in case you need to send boots back for exchange or full refund.

  • The boots have to be in the same condition as you received them and properly packed in their original packaging with tags attached.
  • You fill out the returns form, pack it with the boots and mail them to the address given on the form.
  • You are responsible for the cost of postage back to us.
  • We will send an exchange to you free of charge if you are in Australia or New Zealand; postage charges apply to customers in other countries.
I need further assistance
Contact Us

Submit a Request

or email

service@westernbootbarn.com.au

Phone Support

For more information, please phone us on 02 8039 2252

Welcome to Western Boot Barn.

Western Boot Barn is an Australian owned and operated business established since 2012.

Our mission is to offer you the best choice of top quality brands from the USA and Europe, so you not only find what you are looking for but also discover something new and unexpected, all at the right price and delivered with minimum fuss.

We want you to go away happy with your experience and remembering us the next time you are looking for something to buy or just checking out what's around.

We welcome your comments. If you haven't already done so, please join our community to better keep in touch and get access to special deals and previews.

We are 100% online and orders are shipped from our warehouse in Sydney, Australia. Our crew is always available by phone or email, ready for a chat and happy to answer any questions helping you out whichever way you need.

Sean Gough

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Our Blog

A little light reading to pass the time. Read our helpful advice.

Below is a list of our latest blog posts, enjoy!

 

Your Guide To Cowboy Boot Heel Types (And What Will Suit You Best)

Cowboy boots have been a serious fashion trend for centuries. Both men and women have been wild about western boots since the 1800s. Cowboys would wear c...

Read More

5 Ways to Style Womens Cowboy Boots

From red carpets to the front row at fashion week, the return of womens cowboy boots to the limelight of the fashion industry is inevitable. With looks from the...

Read More

It’s Christmas, spoil yourself, you deserve it!

It’s the start of summer but don’t let that stop you from wearing boots! The Western Boot Barn has just taken delivery of a fabulous range of new and excitin...

Read More

A Guide to Western Boots

Western boots have always been known as a bold fashion article that can either gloriously make or terribly break an ensemble. Perhaps that clear line is what ho...

Read More

Tips to Follow When Buying Women’s Boots

Women’s boots come in many sizes, shapes, color, and make. In buying a pair, one can get overwhelmed with the choices in any boot store’s display. It can also b...

Read More

How to Style Your Women's Cowboy Boots

Womens cowboy boots have become one of the coolest accessory in a women’s closet. The good thing about cowboy boots is they can be the most versatile footwear a...

Read More

Cowboy Boot Styles In The Movies

It’s widely accepted that a staple of modern fashion is a good pair of shoes. And when it comes to footwear, a popular choice among everyone from celebrities to...

Read More

Types of Leather Used For Cowboy Boots

There is probably no other footwear that conjures up a stronger image than the cowboy boot. Even as I mention it now, what comes to mind? Maybe you’re thinking ...

Read More

The History Of Cowboy Boots

The cowboy boot is an iconic style of riding boot, traditionally worn by cowboys and horse riders. Usually made from cowhide leather, the cowboy boot ranges fro...

Read More

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for change of mind or incorrect sizing.

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ABN: 36 001 182 430

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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Western Boot Barn’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Western Boot Barn’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 36 001 182 430. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

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